Reviews

Jack Frost Heating & Air Conditioning, LLC is committed to providing the very highest level of customer service and quality. We’re proud to have earned numerous positive reviews from our customers. We encourage you to see what your friends and neighbors are saying about our team and the services we provide! Need heating, AC, or plumbing services in the Randolph area? Contact us today!

  • I liked them so much, I signed up for a service contract to cover all of the furnaces and hot water heaters in my home.

    We reached out to 3 or 4 other service providers that were recommended to us but they never returned our calls. Jack Frost was available to come out the same day and installed my new furnace the next day! I thought that their price was reasonable and the installation team did an excellent job. They actually ran into an issue as they were firing up the furnace and persevered until the issue was resolved (which was actually a bit elusive). I liked them so much, I signed up for a service contract to cover all of the furnaces and hot water heaters in my home. Kudos!

    - Bud C.

  • I will definitely call them again for any type of service or repair!
    Used Jack Frost to service my boiler in preparation for the winter. Service was efficient and effective and they performed tests that other companies I used in the past did not. I will definitely call them again for any type of service or repair!

    - Satisfied Customer

  • Unbelievable service!
    Unbelievable service! I woke up to no heat or hot water in the house. I called the company at 7:04 am for the first time ever and immediately they had someone come to my home! The technician was there on time and very knowledgeable and helpful! He fixed my problem and even serviced the furnace while they were here. I am now a dedicated customer thanks to their quick response and top-notch service! I will definitely recommend them to everyone I know!

    - Carol D.

  • Very professional & helpful.
    I called Jack Frost on behalf of my elderly Father; his Thermostat had stopped working and couldn't get hold of anyone to help. I spoke with Valerie on Friday night. She was very professional and helpful. An appointment was setup for Saturday morning. Thomas diagnosed that the issue was with the Thermostat and replaced it. He also was very professional and thorough. My Father is very satisfied overall with Jack Frost. We will definitely recommend Jack Frost to our family, friends, and neighbors.

    - Stebin C.

  • Very friendly, family-owned business.
    Very friendly, family-owned business. Fast, reliable, and fair priced! Free estimate on any service and available at all hours! Had to call at 6 am for a repair and they were very prompt and professional.

    - Susan M.

  • Our technician arrived quicker than expected in an emergency situation.
    Our technician arrived quicker than expected in an emergency situation. He was very courteous and very knowledgeable. Helped my family in our time of need and I HIGHLY recommend them.

    - Sydney J.